Privacy Policy

Last updated: September 30, 2025

1. Introduction

Linkup Studio OÜ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Company Information

This Privacy Policy applies to services provided by:

• Company Name: Linkup Studio OÜ
• Registration Number: 16585988
• Address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, Estonia
• Email: [email protected]

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Communicate with us via email or other channels
• Subscribe to our newsletters or updates

This information may include:

• Name and contact information (email, phone number, address)
• Company information
• Project details and requirements
• Communication preferences

3.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website information

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To provide and improve our programming services
• To process service requests and manage projects
• To send you updates about our services (with your consent)
• To improve our website and user experience
• To comply with legal obligations
• To prevent fraud and ensure website security

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations with you
• Legitimate Interest: To operate our business and provide services
• Legal Compliance: To comply with applicable laws and regulations

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with business transfers or mergers
• With trusted service providers who assist us in operating our business (under strict confidentiality agreements)

7. Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Typically:

• Contact form data: 3 years from last contact
• Project-related data: 7 years after project completion
• Technical logs: 12 months
• Marketing communications: Until you unsubscribe

9. Your Rights

Under GDPR and Estonian data protection laws, you have the following rights:

• Right to Access: Request information about your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie usage, please see our Cookie Policy.

11. International Data Transfers

As we operate across CIS countries, your data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by law

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate if you believe we have not handled your personal data in accordance with applicable law:

• Website: aki.ee
• Email: [email protected]